Here at www.Airfaresdesk.com, we strive for openness and customer-friendly rules. However, third-party providers may also have an impact on our cancellation policy. Before using our services, you must thoroughly read and comprehend our cancellation and refund policies. If you disagree with these terms, you are not permitted to use this website. Therefore, it would be best for you to carefully review our cancellation and refund procedures.

• Non-Refundable Tickets: Tickets that are not refundable are not eligible for refunds. Before making any reservations, we strongly advise checking the airline's cancellation policy.
• Refundable Tickets: In lieu of cash refunds, airlines may provide airline credit points for refundable tickets. This can be applied to subsequent flights on the same carrier.
• Restrictions: Depending on the standards of a specific airline, you can be subject to specific limitations.
• Cancellation within 24 hours: Depending on the airline's particular policy, refund requests made within 24 hours of a reservation may not be granted.
• Non-refundable guarantee: Whether a customer is eligible for a refund depends on the airline's specific policies. Customers who cancel within 24 hours do not guarantee that they will receive their money back within that time frame.
• Items Not Refundable: Generally speaking, refunds for airline tickets, hotel reservations, pre-paid car rental offers, vacation packages, and service fees are only available for up to 24 hours after the booking process.
• The majority of "no show" reservations are not eligible for refunds, so if you are a "no show," you will not be entitled to one.
• Processing Time for Refunds: Since there are no definite times for processing refunds, each case is handled differently.
• Refund requests are handled sequentially, meaning they are handled in the order that they are received.
• Email Confirmation: You will receive an email confirmation once we have processed and authorized your refund request.
• Penalties assessed by suppliers: The amount reimbursed will be less any refund penalties assessed by suppliers.
• Refund Timeline: From the moment you submit your request until the credit shows up on your statement, it should take you sixty to ninety days to get your refund.
• Service Charges: Airfaresdesk may charge a post-ticketing service fee for processing refunds if necessary.
• Additional Terms: Depending on the specifics of your reservation, additional terms and restrictions may be applicable.
• By using Airfaresdesk and our services, you acknowledge and agree to abide by the cancellation and refund terms specified above.

The Fare Match Policy

The goal of the travel specialists here is to get you the most for your money. If, within 24 hours, you discover a price that is less expensive than yours, we will reimburse the difference.

What is meant by 'the same route'?

"The same route" implies that every detail of your reservation must precisely match our quote. This contains the airline, flight number, dates of travel, passenger count, and class of seats.

Why does the Price Match Policy require that reservations be "offered and available"?

When our agent examines the itinerary, it must be online and bookable on the competitor's website for us to match their price. This guarantees the validity and availability of the reduced rate.

How can I make a price match request?

If you would like to use our fare match policy, you may reach us by phone at 1-844-987-7070 or by email at support@airfaresdesk.com. Make sure to provide your booking reference number from www.Airfaresdesk.com. Provide a screenshot or URL so we can determine which was the cheaper option. With the details you give, our travel consultants will look for the cheaper fare. We reserve the right to reject the claim if the information cannot be confirmed. Once verified, though, you can choose to keep your original schedule or get a reimbursement for the difference.

Does the Price Match Policy have any exceptions?

Membership programs, corporate discounts, group discounts, charters or reward programs, incentives, meetings or conferences, and aggregated fares are exempt from the Price Match Policy, according to the people mentioned in the preceding paragraphs. This also applies to stock coupons and other promotions that are available to a limited number of people.

Exclusions: Price matching is not available for military, student, government, tour operator, bulk fares, vacation packages, or fare errors.